Electonic management
The concept of electronic management appeared with the modern communications technology revolution, which is considered a new style that differs from the traditional concept of management, in which work depends on different forms and methods of tools, such as: computers and various computer programs.
The concept of electronic management crystallizes around the use and exchange of information between employees electronically, as well as providing services and communicating with external parties electronically, which stimulates the continuous continuity of knowledge, and this in turn achieves the integration of the vision so that decisions are made in light of it. Electronic management and the goals and advantages it has achieved have contributed In the rise of many public and private sectors and institutions, it saves time and effort, and provides services faster according to the integration of the elements that compose it.
Elements of electronic management
- A network of computers and peripherals: It means a strong, secure and fast network by connecting computers to the Internet.
- Software: It is a powerful information architecture of system programs (network management system and operating systems), programming audit tools, e-mail applications, project management programs and databases.
- Human element: Which is represented by people trained to use modern technologies, and people who are technically qualified to provide technical and technical support, and develop information systems, and it also includes managers, and with the cooperation of these people, it will create a culture that changes ways of thinking and methods of administrative work.
Objectives of electronic management
- Increasing the efficiency of management work and reducing the cost of administrative procedures.
- Complete customer transactions simultaneously without delaying them or waiting long.
- Eliminating direct and personal relationships in terminating transactions related to customers.
- Replacing the paper archiving system with an electronic archiving system, as this reduces paper consumption and makes it easier to refer to documents.
- Eliminating the location factor, where commands, instructions, and communication are sent through the electronic network.
- Making decisions quickly and easily due to the availability of accurate and direct information, and reducing obstacles to decision-making.
- Increase interdependence between employees and senior management; Thanks to the expansion of the database for senior management.
- Confidentiality of information and documents and reducing the risk of losing them.
- Emphasizing the principle of comprehensive quality, getting the right work done at the right times.
Disadvantages of electronic management
- Electronic espionage: Espionage and hacking of the company's database may occur as a result of the weakness of the security aspect in protecting the electronic archiving system that relates to information, documents, employee data, and management. With technical development, a person can spy and steal data if the protection system is weak.
- Administrative deficit: When moving to apply electronic management without a proper sequence or progression, it will lead to a defect in management and the services it provides to customers may be disrupted, and this may lead to a decline in performance. Therefore, it is preferable when moving from traditional management to electronic management that its elements have risen to the required level. Efficiency and experience make it easy for management and workers to deal with this new method with ease and technology without any significant obstacles.
