Sony software work

Sony software work

The software for the Sony phone can be re-downloaded using a computer, by following these steps:

• Ensure that the PC Companion program is available on the computer.
• Open the (PC Companion) program, then go to the (Support Zone).
• Click on the Start option located under the (Phone / Tablet Software Update) menu.
• Connect the Sony phone to the computer using a USB bus, then click on the repair my phone/tablet icon.
• Follow the instructions on the screen to download the new system to the phone, and complete the initialization and repair process.

Note: It is possible to download the configuration program on the computer by clicking on the following link:https://support.sonymobile.com/global-en/xperia-companion/

Factory reset Sony using the app

The Sony device can be factory reset by following these steps:

• Take a backup copy of all the data on the device, whether it is on the internal or external memory.
• Click on the Application icon on the main screen of the phone.
• Find the Settings option and click on it.
• Click on the Backup & reset option, then click on Factory data reset.
• Select the files to be deleted from the list that appears on the screen.
• Click on the Reset phone option.
• Enter the code for locking the phone, or select the entry pattern if requested, in order to move to the next step.
• Click on the Erase everything option to confirm the deletion process.

Factory reset the Sony using the buttons

You can factory reset a Sony device by following these steps:

• Sony device shutdown.
• Simultaneously press the power button and the volume down button until the Sony symbol appears on the screen, then release the buttons.
• Click on the Factory Reset option from the system recovery screen.
• Wait a few minutes for the initialization process to complete.

: note: Navigating between the options on the screen is done by clicking on the volume control buttons, and to confirm the choice, you must click on the play button.