Interview and negotiation techniques

The concept of the interview

The interview (in English: Interview) is an official meeting that depends on submitting an application or presenting a specific issue to the person in charge of the work, and a personal interview is defined as a conversation that includes a set of questions directed to a person in order to learn about his life and experience. Another definition of the interview is that it is a meeting that depends on the existence of a dialogue through which data and information are obtained.

negotiation concept

Negotiation (in English: Negotiation) is the application of the negotiation process between more than one party, each of whom has its own point of view, goals and needs, and the negotiation seeks to reach an agreement that contributes to the settlement of an issue of common importance between the parties, or to contribute to resolving a specific dispute, and negotiation is defined as a discussion that contributes to reach an agreement. Another definition of negotiation is a conversation that relies on exchanging a set of terms related to a specific agreement or deal, such as the private negotiation of treaties.

Interview and negotiation techniques

The application of both interview and negotiation in the business environment contributes to achieving success and reaching the required results. The use of interview and negotiation depends on a set of their own techniques, and the following information about them:

Interview techniques

The success of the interview in achieving its objectives depends on a set of techniques, namely:

• Planning the interview: It is the method that depends on a group of important things, namely:
  • Timing: It is the presence of sufficient time for interviews, while providing an equal period of time for all candidates for the interview.
  • Reading the CV: It is the means that helps to know the job description of the candidate for the interview and his specifications. In order to identify matters that need further clarification.
  • The place of the interview: It is the site where the interview takes place, and it must be of a suitable area, and helps focus on the individual being interviewed. It is also important that the place be comfortable and provide a set of features, such as ventilation, heating, lighting, and noise reduction.
• Preparing candidates for the interview: Among the important techniques that include providing sufficient information to the nominated individuals about the nature and requirements of the interview, and its date, it is also important to provide assistance to them through the following matters:
  • Provide candidates at the interview with cards bearing their names.
  • Explain the structure of the interview and its duration.
  • Ask the candidates if any of them have any questions.
• Interview Structure: It is one of the main techniques that contribute to improving the quality and nature of interviews. Because it leads to achieving the following:
  • Ensure that nothing important is lost.
  • Follow up on how to organize the interview time.
  • Contribute to the coordination between the candidates for the interview.
• Question techniques: It is the concern that each candidate's speech constitutes the equivalent of 70% - 80% of the total interview time, and contributes to achieving the main objective of it; It is to obtain information about the candidate, and the following are some of the questions used in this technique:
  • Open questions: These are questions that help candidates add information, express their opinions about something, and contribute to encouraging them to start talking. Often this type of question begins with specific words, such as what, how, and why.
  • Closed questions: These are questions that depend on the existence of possible answers, and are often answered using yes or no. This type of question is useful to verify facts, understand the nature of the candidates' answers, or prepare for the completion of the interview.
• listening techniques: It is the interest of the interview supervisors in listening to the candidate who will speak a lot of information; Therefore, it is important to remember and use them in order to associate them with the main skills.

Negotiation techniques

The application of successful negotiation depends on negotiators using a set of techniques, namely:

• Execution of the negotiator's duties: One of the most important special techniques in negotiation; As the negotiator must come to the negotiating table and is ready to participate in the negotiation, it is important to obtain data about the counterparts; That is, the parties participating in the negotiations, which contributes to starting the negotiation process.
• Number Scale Application: It is a method used by the negotiator in order to measure the extent of strength between him and his counterpart participating in the negotiation. An example of using this numbering is placing a group of numbers from 1-10 and adding an expression or explanation for each number. This technique helps in dealing directly with the counterpart in the negotiation.
• Don't just focus on winning: It is the technique that indicates that negotiation is not a type of competition; Because a successful negotiator should not think about defeating the counterparts, but rather it is important to set goals, apply appropriate procedures, and the actions required to reach them.
• Willingness to offer something: It is to rely on activating flexibility in negotiation; It must be realized that the negotiators will not get everything during the negotiation; Therefore, it is important to ensure flexible dealings, for example, when negotiating with a merchant to buy a specific product, the negotiator must be willing to offer a higher price for the product.
• Get a break: It is one of the negotiation techniques that does not mean leaving the meeting room, but it is important in most cases to get a break during the negotiation, especially when reaching a dead end in the negotiations.
• Clarifying misconceptions: It is the technique that contributes to clarifying any misconceptions. As it is common during negotiations not to understand something; Because all parties to the negotiation assume what they say to each other, which may lead to disagreements between them; Therefore, it is important to be careful to know the special view of each party about the negotiation, and thus the negotiator can understand the reason for not achieving the things he wants from his point of view.
• Using emotional intelligence: It is a technique that allows the negotiator to manage his emotions, and it also helps to solve problems.