Privacy policy

Privacy policy

Kuwait Citadel is committed to ensuring that your privacy is protected

Our website address:

سياسة Privacy At Kuwait Citadel, the privacy of our visitors is of extreme importance to us
The privacy policy contained in this document outlines the types of personal information
What we collect and how it is used by us and by our advertisers.

At Kuwait Castle, we respect the trust that our customers give us while using our website, our products, applications, tools, and services that we provide online. That is why we designed our privacy policy; To help you understand everything related to the information we collect, why we collect it, and what we do with it. We hope you read this document carefully. If you do not understand any of the terms listed, you can find their full description in the Basic Terms section. Take the time to read, and if you have any questions contact us directly.

The information and personal data we collect are used to provide better customized services. We use this information to understand your needs and shape our services accordingly. It also helps us start more meaningful conversations while you visit the website. We collect information in two different ways:

The information you provide to us depends on the type of service you request and what you choose to provide you with. The types of information that we collect directly from you may include, but are not limited to: name, address, phone number, email address, login details and password if you create an account with Kuwait Citadel. By agreeing to the terms of our privacy policy, you are obligated to provide us with updated, complete and accurate information necessary to provide our services. You can provide us with this information by: Creating an account at Citadel of Kuwait using the Writing Services Request Form on our website. Chat system and contact us. Customer service emails and numbers, event registration form or any other type of form. Customer support and technical assistance requests Your communications and dealings with us. Other methods of gathering information. In the event that you link your account on Facebook, Twitter or Google Plus Travel Tales, we also collect the information available on these accounts based on their privacy settings and policies.

We collect other information about your interaction with the site through cookies and other third parties. This information varies, starting with the referral to our website, the links you clicked on, and the amount of time you spent browsing our website.

Cookies are small text files that we send to your device (computer, tablet, mobile) when you visit our website for the first time. And when you visit the site again, the server retrieves the cookie to help you work more efficiently; Because it remembers things like login, language, font size, and other display preferences so you don't have to enter them every time.

First-party cookies Analytics cookies Third-party cookies

Our cookies will only collect and store the unique ID as long as you log in. This serves the purpose of improving the user experience across our website, TravelTales. This mainly falls under the category of first-party cookies, this falls under the essential and performance item to provide a better user experience while applying for our services, for example.

Cookies help us maintain high performance and functionality on the site, which improves the experience of our visitors. They are only used for the purposes mentioned in the privacy statement and are never traded or changed to other third parties unless this is a required step for our operations.

A cookie has a lifespan of 24 hours. On our site, we use two different types of cookies. A cookie session remains on your device unless you stop browsing, and persistent cookies remain on your computer or mobile device until they expire or are deleted.

Cookies are not viruses, they are simple text files that are completely safe and do not pose any threats to security because they can only be used to store information. It cannot be self-executing or self-replicating. At Kuwait Castle, we use cookies as a website memory to recognize our visitors and respond to their actions in a more personalized way.

You can always delete a cookie by following these instructions. Despite this, we recommend keeping it for its best use on all of our websites.

If you wish to preview, amend or delete the information that we have collected through your registration with us, you can contact us directly through the Contact Us form. If you have any complaints about the way we use information, you can refer it to us directly at

Privacy policy

We are obligated within the terms of this agreement to show you how to disable cookies
You can do this through your individual browser options.
If you need more information or have any questions about the privacy policy, please feel free to contact us
The terms of this policy are subject to development and change in its content at any time we deem it necessary